Cancellation policy

If the tenant is unable to take the agreed vacation, they must notify the landlord as early as possible. However, they remain liable for the rent as follows:

Up to 61 days before the start of the rental period with 50% of the total price

60 to 31 days before the start of the rental period with 80% of the total price

Thereafter 100% of the total price

If the agreed rental period is not fully adhered to, the full rental fee for the agreed period must still be paid. In the event of later cancellation or failure to start the trip, the full rental price will be charged.

Changes to dates are considered cancellations and re-registrations. If we withdraw from the contract before the start of the trip (due to force majeure such as war, strikes, pandemics, damage to the rental property due to accidents, fire, water damage, or similar compelling reasons such as double bookings), all amounts paid will be refunded immediately; further claims are expressly excluded.



If we terminate the rental agreement after the start of your stay, you will only be charged the rent plus additional costs accrued up to that point; the remainder will be refunded.